­Here at Great Gardens we take your privacy very seriously and will only use the personal information you provide to administer your account. This privacy policy will explain how we use the personal data we collect from you when you use our website.
 
What data do we collect?
 
We collect the following data:
Personal information – name, email address, phone number
By providing this information you agree to us contacting you with regards to the information you have requested.
Under no circumstances will your personal information be sold or used by any other organisation.
From time to time, we may include links in our emails to other websites, which we think may be of interest to you. Any email communication you receive from us will have the option to remove your email address from our list.
 
How do we collect your data?
 
You directly provide the data that we collect. Data is collected when you:
 

• Fill out our contact form on the website
• Use or view our website via your browser’s cookies
• Voluntarily complete a customer survey form or provide feedback via email
• Call Great Gardens in person and supply contact details verbally
• Email directly with your details

 
How will we use your data?
 
We use your data so that we can contact you for any services that you require from us. Or we may from time to time email you with any services or product offers that we think may be of interest to you.
Your data will only be used with trusted suppliers who may be necessary to carry out the works involved. This could include a plant supplier who may require your name, address and contact number for delivery purposes.
 
How do we store your data?
 
Your personal data will be stored in:
 

• My mobile phone - customer name and phone number for contact purposes
• My accounting software (Xero) -customer name, address and email for invoices, accounting and records for my tax purposes
• My Gmail account - customer email for contact purposes

 
Your details can be deleted at any time.
 
Marketing
 
From time to time we may want to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes
 
Cookies
 
During the course of any visit to our site, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Cookies are text files placed on our computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. Cookies help to deliver a more user friendly and improved website experience.
 
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
 
Privacy policies of other websites
 
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
 
Changes to our Privacy Policy
 
Any changes to our Privacy Policy will be updated on this page and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. Our privacy policy is regularly reviewed and any updates will appear on this page. This privacy policy was last updated on November 9, 2020.
If you would like your data to be updated or removed, or if you have any questions about our company’s privacy policy, please contact us straightaway.
 
Email: enquiries@twgardening.com
Tel: 07597 776104
Write:
Tim Welch
Great Gardens
6 Kentish Gardens
Tunbridge Wells
Kent
TN2 5XU